All DHF members are bound by a Code of Conduct that guarantees the business integrity of its members, product quality and standards of workmanship. If there is a dispute between a customer and a DHF supplier that cannot be resolved to the customer’s satisfaction, the DHF will try to facilitate the resolution of contentious issues.
All DHF member companies, as a condition of DHF membership, agree to co-operate in this dispute resolution process by providing any information in its possession which may reasonably be requested by DHF. In certain cases a site visit by a DHF technical officer can be carried out to try and bring resolution to a customer problem, but please note a charge for this may be made.
If you need technical advice about any product supplied by a DHF member - for example:
Call the DHF on: 01827 52337.
DHF has a wide range of publications available to download or view online. These include best practice guides and technical documents for products.
Specifying from a DHF member gives you peace of mind when searching for a product or service to meet your needs.
Find a DHF member with our easy to use search tool. Search by name, product/service specialism or location.
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Registered in England No.2537077