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Specifiers/Architects

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Total peace of mind

dhf garage door installers will install a garage door safely and legally.  Whatever the need - roller shutter, canopy up and over or just maintenance - make sure you specify a dhf member for your project. This gives you complete peace of mind that you have chosen the right supplier who:

  • Operates within a code of conduct which governs members’ high standards of quality (standards of workmanship), safety, reliability, and business integrity.
  • Meets the dhf Quality Assured Standards of technical competence and customer service.
  • Will ensure that the product or service you commission complies with all health and safety legislation.
  • Is backed by the dhf Warranty if the installer ceases to trade.  

All members of the dhf Garage Door Group:

  • Maintain public and employer liability insurance and comply with all appropriate health and safety regulations
  • Understand the implication of European directives and legislation that classifies automated garage doors as machinery and adheres to the compliance procedures.   
  • Provide expert guidance on the ideal product and installation for you, after considering your budget and lifestyle needs
  • Have their work subjected to a pre-membership inspection and to ongoing service and quality reviews to determine and ensure a consistent level of service and quality.
  • Commit to the dhf Garage Door Safety Diploma training 

Dispute Resolution

In the unlikely event that communication breaks down between the member and the consumer, dhf will try to help resolve the problem. All dhf member companies, as a condition of dhf membership, agree to co-operate in this dispute resolution process by providing any information in its possession which may reasonably be requested by dhf.

Legislation and Standards

dhf advises all its members on the latest legislation and standards concerning garage doors and related products.  It is vital that you choose products that are fully compliant with legislation, to ensure that the product is safe and fit for purpose.  The primary regulations that cover dhf members’ products are:

  • Building regulations
  • Machinery Directive
  • Construction Products Regulation

By choosing a dhf member you can be sure that they are observing the latest legislation and standards required.

Thinking of specifying an automated garage door?

What you need to know about meeting safety legislation

When a new automated garage door is supplied, it must comply with two pieces of criminal legislation, these are the:

  1. MACHINERY DIRECTIVE 2006/42/EC
  2. CONSTRUCTION PRODUCTS REGULATION 305/2011/EU

These two pieces of legislation make it a requirement for the door to undergo strict compliance testing to ensure it will be safe for users, which means that the door cannot squash, trap, collapse or otherwise injure a person or damage property.

On completion of the installation of the automated garage door, the installer must provide the consumer with two important documents that provide evidence that the garage door has been subject to the legally required certification and safety compliance testing.

  1. A Declaration of Conformity [MACHINERY DIRECTIVE 2006/42/EC]
  2. A Declaration of Performance [CONSTRUCTION PRODUCTS REGULATION 305/2011/EU]

This certification is the consumer’s assurance that the product they are receiving is both safe and compliant.

The new door must display a CE mark label that shows the performance criteria of the door.  It will also show the name of the ‘Notified Test Laboratory’ who completed the testing, along with their four-figured reference number.

Consumers should also receive a user manual and details of the warranty and any maintenance requirements needed to keep the door functioning in a safe and reliable condition.

Please ensure for your own peace of mind that the installer used is both willing and able to fulfil these requirements; if they are not, dhf advises that you do not use them.

Legal Compliance Information Publications

dhf has some consumer information that you may find useful

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  • Door & Hardware Federation, 42 Heath Street, Tamworth, Staffordshire, B79 7JH
Registered in England No.2537077