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Dispute Resolution & Garage Door Warranty


Dispute Resolution

In the unlikely event that communication breaks down between the member and the consumer, dhf will try to help resolve the problem. All dhf member companies, as a condition of dhf membership, agree to co-operate in this dispute resolution process by providing any information in its possession which may reasonably be requested by dhf.


dhf 2 Year Warranty

/media/product_groups_pages/library/dhf-2-yr-warranty.gifGarage doors & accessories, manufactured and installed by dhf members, benefit from a warranty plus a dhf-backed aftercare service to give you complete peace of mind. Under the scheme, all products, accessories, and installations come with a two-year warranty.  Any products seen to have manufacturing defects will be repaired or replaced by the installer, who may include the manufacturer in the process of reaching complete customer satisfaction.

In the very unlikely event that a dhf member ceases trading, dhf will attempt to resolve any outstanding issues relating to the installation.  



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Door & Hardware Federation, The Barn, Shuttington Fields Farm, Main Road, Shuttington, Tamworth, B79 0HA
Registered in England No.2537077
VAT No. 240112234
  • Construction Products Association
  • Build UK Trade Association Member